Job Description
Launch your career with Denver's fastest-growing customer service team! We're urgently hiring passionate entry-level professionals to join our dynamic support center. No experience required – we provide comprehensive training and career growth opportunities.
Why Join Us?
- Competitive salary with performance bonuses
- Full benefits package including health/dental/vision
- Tuition reimbursement for continuing education
- Modern downtown Denver office with flexible scheduling
Responsibilities
- Handle 50+ daily customer inquiries via phone/email/chat
- Resolve billing issues and product inquiries efficiently
- Document interactions in CRM system with 99% accuracy
- Collaborate with sales team to upsell premium services
- Meet/exceed 90% customer satisfaction targets
- Participate in weekly product knowledge sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (degree preferred)
- 0-2 years customer service experience
- Proficient in Microsoft Office Suite
- Excellent verbal/written communication skills
- Ability to multitask in fast-paced environment
- Basic data entry skills (40 WPM)
- Positive attitude with problem-solving mindset
- Authorized to work in US without sponsorship