Job Description
Launch your career in customer service with Tampa Bay Customer Solutions! We're seeking motivated individuals with no prior experience to join our supportive team. Enjoy comprehensive training, flexible scheduling, and opportunities for growth. Work in our modern downtown Tampa office and become part of a company that invests in its people.
Why Join Us?
- Free industry certification program
- Health benefits after 90 days
- Performance-based quarterly bonuses
- Clear advancement path to team lead
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing issuesMaintain accurate customer records in CRM system
- Collaborate with team to improve service quality
- Participate in weekly training sessions
- Meet daily performance metrics
- Contribute to team innovation projects
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Basic computer proficiency
- Positive attitude and eagerness to learn
- Ability to work flexible hours (including weekends)
- Pass background check and drug screen
- Valid Florida ID or driver's license