Job Description
Start your career tomorrow with Georgia's fastest-growing tech firm! We're seeking motivated individuals for immediate entry-level customer service roles. No experience required – we provide comprehensive training and a supportive environment. Join our dynamic team and gain valuable skills in communication, problem-solving, and tech operations. This is your chance to launch your professional journey with a company that invests in its people.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Document interactions accurately in CRM systems
- Resolve routine technical issues using established protocols
- Collaborate with senior team members to escalate complex cases
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training programs to enhance skills
Qualifications
- High school diploma or equivalent (students welcome)
- Basic computer literacy and typing proficiency (30+ WPM)
- Strong verbal communication skills in English
- Ability to work flexible hours including evenings/weekends
- Positive attitude and willingness to learn new technologies
- Reliable transportation to our Atlanta office
- No prior experience required – training provided