Job Description
Join our dynamic team as an Entry-Level Customer Service Representative and launch your career immediately! We're hiring motivated individuals with no prior experience for our Austin, Texas location. Enjoy comprehensive paid training, flexible scheduling, and opportunities for growth within our healthcare services company. Start earning tomorrow in a supportive environment where your success is our priority.
Responsibilities
- Handle inbound customer inquiries via phone and email with professionalism
- Resolve billing questions and appointment scheduling efficiently
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Adhere to HIPAA compliance and confidentiality protocols
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (GED accepted)
- No experience required - full training provided
- Strong communication and active listening skills
- Ability to navigate basic computer applications
- Positive attitude and customer-focused mindset
- Reliable transportation to our Austin office
- Availability for daytime shifts (7 AM - 7 PM)