Job Description
Launch your career with Austin Community Services! We're seeking passionate individuals for our Entry Level Customer Service role—no experience required. Enjoy flexible scheduling, paid training, and a supportive team environment. Perfect for students or career changers looking to grow in Austin's thriving service sector.
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to ensure satisfaction
- Adhere to service quality standards
- Attend ongoing training sessions
- Support administrative tasks as needed
Qualifications
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Positive, customer-focused attitude
- Ability to work weekends/evenings
- Reliable transportation
- No prior experience necessary