Job Description
Are you looking for your first career opportunity in Milwaukee, WI? We are currently seeking driven and enthusiastic individuals to join our team as Entry Level Customer Service Representatives. This is a fantastic opportunity for recent graduates or anyone looking to start a career in a thriving industry. We provide comprehensive training and a supportive environment for growth.
Why Join Us?
- Competitive starting pay ($15-$18/hr)
- Full benefits package (Medical, Dental, Vision)
- Clear career progression path
- Modern office environment
Responsibilities
- Handle incoming customer inquiries via phone and email with a focus on satisfaction and retention.
- Resolve customer issues and complaints in a timely and professional manner.
- Assist in the onboarding and training of new team members.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with cross-functional teams to improve service processes.
- Process orders and maintain inventory accuracy.
Qualifications
- High school diploma or equivalent required; no prior experience necessary.
- Strong verbal and written communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Basic computer literacy and proficiency with Microsoft Office Suite.
- A positive attitude and a genuine desire to help others succeed.
- Reliable transportation to the Milwaukee office.