Job Description
Join our dynamic team at Oakland Community Services and launch your career with no experience required! We're actively seeking motivated individuals to become part of our customer service division. Enjoy comprehensive training, a supportive work environment, and opportunities for growth within our community-focused organization. Perfect for recent graduates or career changers looking to build foundational skills in a professional setting.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate customer records
- Collaborate with team members to resolve service issues efficiently
- Contribute to a positive customer experience through consistent communication
- Adhere to company policies and confidentiality guidelines
- Participate in ongoing training to develop product knowledge
Qualifications
- No prior experience required - we provide all necessary training
- High school diploma or equivalent (currently enrolled students welcome)
- Strong verbal communication skills in English
- Basic computer proficiency and willingness to learn new systems
- Positive attitude with a commitment to helping others
- Ability to work in a fast-paced environment
- Valid California ID or driver's license