Job Description
Join our dynamic team as an Entry-Level Customer Service Representative in sunny San Antonio! No prior experience is required—we provide comprehensive training to launch your career. Enjoy a supportive environment where your growth is prioritized, with opportunities for advancement and skill development. Perfect for recent graduates or career changers looking to start in customer service.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve basic account issues with guidance from senior staff
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Meet daily performance metrics under supervision
- Participate in ongoing training programs
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills (written and verbal)
- Basic computer proficiency
- Positive attitude and willingness to learn
- Reliable internet access for remote work options
- Ability to work flexible shifts including weekends