Job Description
Launch your career with Fort Worth Innovations! We're seeking motivated individuals with no prior experience for our full-time Customer Service Representative position. Enjoy comprehensive training, career growth opportunities, and a supportive team environment. If you're a people person with strong communication skills, this is your chance to thrive in one of Texas' most dynamic cities.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and professionalism
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training and development programs
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent
- Strong verbal and written communication skills
- Proficient with basic computer applications
- Ability to work flexible hours including weekends
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening