Job Description
Launch your career with San Antonio's fastest-growing service company! We're seeking motivated individuals with no prior experience to join our dynamic customer service team. As an Entry-Level Customer Service Representative, you'll receive comprehensive paid training and mentorship to develop essential professional skills while serving our diverse client base.
What We Offer:
- Comprehensive 6-week paid training program
- Clear career advancement path to team lead/supervisor roles
- Health, dental, and vision benefits starting day 1
- Tuition reimbursement for continuing education
- Collaborative team environment with regular recognition
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics for quality and efficiency
- Participate in weekly skill-building workshops
- Support marketing initiatives during peak seasons
Qualifications
- No experience required – we provide full training!
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills in English
- Basic computer proficiency (typing 25+ WPM)
- Positive attitude and willingness to learn new systems
- Ability to work flexible hours including weekends
- Pass background check and drug screening