Job Description
Start your career in customer service with no experience required! Bright Horizons Las Vegas is hiring enthusiastic individuals for our Entry-Level Customer Service Representative positions. We provide comprehensive training and a supportive environment to help you succeed.
What We Offer:
- Competitive hourly pay with performance-based bonuses
- Comprehensive 4-week paid training program
- Health benefits and 401(k) matching after 90 days
- Career advancement opportunities into team lead and specialist roles
- Positive, collaborative team culture
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Meet daily performance metrics for quality and speed
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – we train!
- Strong verbal communication skills
- Basic computer proficiency and typing ability
- Positive attitude and customer-focused mindset
- Ability to work flexible shifts including weekends
- Must pass background check and drug screening