Job Description
Launch your career with Global Solutions Inc. as an Entry-Level Customer Service Representative! We're seeking motivated individuals with no prior experience to join our dynamic Indianapolis team. Enjoy comprehensive training, competitive benefits, and a supportive work environment designed for growth. If you're passionate about helping others and eager to learn, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve routine customer issues and escalate complex cases as needed
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics and quality standards
- Participate in ongoing training to enhance product knowledge
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Ability to work flexible shifts including evenings/weekends
- Passion for delivering exceptional customer experiences