Job Description
Join our dynamic team at Houston Retail Group as an Entry-Level Customer Service Representative! No prior experience is required – we provide comprehensive training to help you succeed. This is your opportunity to launch a rewarding career in customer service while working with a supportive team in the heart of Houston. Enjoy competitive pay, benefits, and a clear path for growth. Apply today and start your professional journey!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process orders, returns, and exchanges accurately using our CRM system
- Collaborate with team members to resolve customer issues efficiently
- Maintain detailed records of customer interactions and transactions
- Participate in ongoing training sessions to enhance product knowledge
- Support store operations during peak hours and promotional events
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Basic computer proficiency and ability to learn new software quickly
- Positive attitude and strong problem-solving abilities
- Reliable transportation and punctuality
- Willingness to work flexible hours including weekends
- No prior experience necessary – training provided!