Job Description
Join our dynamic team as an Entry-Level Customer Service Representative and kickstart your career in Jacksonville! We offer competitive weekly pay, comprehensive training, and a supportive environment where your growth matters. This role is perfect for recent graduates or career changers looking to build foundational skills in customer relations.
What We Offer:
- Weekly paychecks for immediate financial flexibility
- Full-time position with benefits package (healthcare, PTO)
- Paid on-the-job training and career advancement opportunities
- Modern, collaborative workspace in downtown Jacksonville
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve billing and account issues with empathy and efficiency
- Document interactions in CRM systems with 100% accuracy
- Collaborate with team members to improve service quality
- Meet daily performance metrics (e.g., call handling time)
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college graduates encouraged)
- Basic computer literacy and typing skills (30+ WPM)
- Strong communication and problem-solving abilities
- Ability to work flexible shifts (including weekends)
- Customer service experience preferred but not required
- Must pass background check and drug screening