Job Description
Join our dynamic team at Sunshine Solutions Inc. and kickstart your career with weekly pay! We're seeking motivated individuals for our entry-level customer service role in sunny Orlando. Enjoy a supportive environment, comprehensive training, and the financial stability of weekly paychecks. This is your opportunity to develop essential skills while making a real impact in our growing company.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve product/service issues with empathy and efficiency
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- 0-2 years of customer service experience
- Strong verbal and written communication skills
- Proficient with basic computer applications
- Ability to work flexible shifts including weekends
- Positive attitude and problem-solving mindset
- Valid Florida driver's license (for occasional off-site duties)
- Must pass background check and drug screening