Job Description
Launch your career in Mesa, AZ with no experience required! Mesa Customer Solutions Inc. is seeking motivated Entry Level Customer Service Representatives to join our dynamic team. We provide comprehensive paid training and career advancement opportunities. If you're a people person with a passion for helping others, this is your chance to grow with us in Mesa's thriving business community.
What We Offer:
- Full-time position with competitive hourly pay ($18-$24)
- Comprehensive 4-week paid training program
- Health, dental, and vision insurance
- 401(k) with company matching
- Paid time off and holidays
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Document interactions in CRM system accurately
- Collaborate with team members to improve service quality
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training and development sessions
- Uphold company standards for professionalism and brand voice
Qualifications
- High school diploma or equivalent (no college required)
- No prior experience necessary – we train all new hires
- Strong verbal communication skills
- Basic computer proficiency and typing ability
- Positive attitude and problem-solving mindset
- Ability to work 40 hours/week (Monday-Friday)
- Pass background check and drug screening
- Must be authorized to work in the US