Job Description
Join our dynamic team in Austin and launch your career with no experience required! Texas Innovations Inc. is seeking motivated Entry Level Customer Service Representatives to deliver exceptional client experiences. We provide comprehensive training and a supportive environment where your growth is our priority. Enjoy competitive pay, benefits, and opportunities for advancement in a thriving Texas tech hub.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Document interactions in CRM systems with accuracy and attention to detail
- Collaborate with team members to resolve complex customer issues
- Participate in ongoing training programs to enhance product knowledge
- Contribute to team goals by maintaining performance metrics
- Support company initiatives to improve customer satisfaction
Qualifications
- No prior experience required - we welcome all backgrounds!
- High school diploma or equivalent (currently enrolled students encouraged)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new software
- Positive attitude and eagerness to grow professionally
- Ability to work flexible hours including weekends if needed
- Must be authorized to work in the United States