Job Description
Launch your career with Wichita Community Services! We're seeking motivated individuals with no prior experience to join our dynamic customer service team. Enjoy comprehensive paid training, flexible scheduling options, and a supportive work environment designed for growth. Our Wichita-based team values fresh perspectives and offers clear advancement paths into supervisory and specialist roles. Benefit from health insurance, paid time off, and a 401(k) matching program. Apply today to start your professional journey in one of Kansas' most vibrant communities!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism and empathy
- Process transactions and update customer accounts using our CRM system
- Collaborate with team members to resolve complex issues and improve service quality
- Document interactions accurately in our customer database
- Participate in weekly training sessions to enhance product knowledge
- Contribute to team goals by meeting performance metrics
Qualifications
- No prior experience required - we train all new hires
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency with willingness to learn new software
- Ability to work in a fast-paced team environment
- Reliable transportation to our Wichita location
- Positive attitude and customer-focused mindset