Job Description
Join our dynamic team at City Retail Solutions as an Entry Level Customer Service Representative! We're seeking motivated individuals with no prior experience to deliver exceptional service to our growing client base. This part-time role offers flexible scheduling and comprehensive training, making it perfect for students, career changers, or anyone looking to start their professional journey. Enjoy a supportive environment where your growth matters, with opportunities to develop transferable skills in communication, problem-solving, and teamwork.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our point-of-sale system
- Assist customers with product information and store navigation
- Resolve basic customer concerns following established protocols
- Maintain organized customer records and documentation
- Collaborate with team members to ensure smooth store operations
- Adhere to company policies and safety standards
Qualifications
- High school diploma or equivalent (current students welcome)
- No prior experience required - we provide full training!
- Strong communication and interpersonal skills
- Basic computer literacy and willingness to learn new systems
- Positive attitude and customer-focused mindset
- Ability to stand for extended periods and lift 25 lbs
- Reliable transportation and punctuality
- Availability to work evenings and weekends (20-25 hours/week)