Job Description
Launch your career with Tampa Growth Solutions! We're seeking motivated individuals for our entry-level customer service roles with comprehensive paid training. Join our dynamic team and gain valuable skills while making a real impact.
What You'll Receive:
- Full-time position with competitive salary + performance bonuses
- 4-week paid training program covering systems, communication, and problem-solving
- Career advancement path into leadership or specialist roles
- Comprehensive benefits package (health, dental, 401k)
- Collaborative, growth-focused culture
No experience required – we invest in your success!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues efficiently with empathy and professionalism
- Process orders, returns, and account updates accurately
- Collaborate with team members to ensure seamless service delivery
- Document interactions and maintain detailed case notes
- Continuously improve product knowledge through ongoing training
- Meet/exceed performance metrics for response time and satisfaction
Qualifications
- High school diploma or equivalent (college degree preferred)
- Exceptional verbal and written communication skills
- Proficient with Microsoft Office and customer service software
- Strong problem-solving abilities and attention to detail
- Customer service experience a plus but not required
- Ability to work flexible shifts including weekends
- Pass background check and drug screening
- Valid Florida driver's license (if local travel required)