Job Description
Join our dynamic team as a Customer Service Representative and launch your career in Louisville! We're seeking motivated individuals with no prior experience to deliver exceptional service to our clients. Enjoy comprehensive training, competitive benefits, and a supportive work environment in the heart of Kentucky. Perfect for recent graduates or career changers looking to grow professionally.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues efficiently using our CRM system
- Document interactions and maintain accurate records
- Collaborate with team members to improve service quality
- Participate in ongoing training sessions to enhance skills
- Meet performance metrics for response time and resolution
- Represent the company brand with enthusiasm and positivity
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Problem-solving mindset and attention to detail
- Ability to work flexible hours including weekends
- Positive attitude and eagerness to learn
- Valid driver's license (for occasional off-site tasks)
- Pass background check and drug screening