Job Description
Start your career tomorrow with Apex Solutions Group! We're urgently hiring motivated entry-level Customer Service Representatives in Oklahoma City. Join our dynamic team and gain hands-on experience in client relations, communication, and problem-solving. We offer comprehensive training, career growth opportunities, and a supportive environment where your contributions matter. If you're ready to hit the ground running and build a professional foundation, apply today!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics including call volume and satisfaction scores
- Identify opportunities for process improvements
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- 0-2 years customer service experience
- Strong verbal/written communication skills
- Proficiency with Microsoft Office and CRM software
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Must be available for immediate start
- Reliable transportation required