Job Description
Launch your career with Houston Connect Services! We're seeking motivated individuals with no prior experience for our Entry-Level Customer Service Representative positions. Enjoy weekly pay, comprehensive training, and a supportive team environment. If you're a people person with strong communication skills, this is your opportunity to grow professionally while making a difference in our community.
Why Join Us?
- Weekly direct deposit pay
- Free paid certification training
- Flexible day/night shift options
- Clear career advancement path
- Health benefits after 90 days
Responsibilities
- Handle inbound customer calls and emails professionally
- Resolve billing inquiries and service issues
- Update customer records in CRM systems
- Collaborate with support teams for complex cases
- Maintain detailed call documentation
- Meet weekly performance metrics
- Participate in ongoing training sessions
- Support team initiatives and process improvements
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Reliable transportation to our downtown office
- Flexible availability for rotating shifts
- Positive attitude and willingness to learn