Job Description
Join Boston's fastest-growing startup and launch your career today! We're hiring enthusiastic individuals with zero experience for immediate full-time positions in our customer service division. No degree required – just your drive to learn and grow. Our comprehensive training program ensures you'll master essential skills while earning competitive pay and benefits. Start your professional journey with us in the heart of downtown Boston!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders and resolve billing issues efficiently
- Update customer records in our CRM system
- Collaborate with team members to maintain service standards
- Participate in ongoing training programs to develop new skills
- Track and report customer feedback for service improvement
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent (currently enrolled accepted)
- Strong verbal communication skills
- Basic computer proficiency (typing, internet navigation)
- Ability to work flexible hours including weekends
- Positive attitude and willingness to learn
- Must pass background check