Job Description
Launch your career with Houston Solutions Group as an Entry-Level Customer Service Representative! We're seeking motivated individuals with no prior experience to join our dynamic team. Enjoy comprehensive training, competitive pay, and a supportive environment where your growth is prioritized. Perfect for recent graduates or career changers eager to build professional skills in a thriving Houston-based company.
Our team thrives on collaboration and innovation, offering daily opportunities to develop communication, problem-solving, and technical abilities. With flexible scheduling and advancement pathways, this is your gateway to long-term success in the customer service industry.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer issues using established protocols and resources
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless customer experiences
- Adhere to company policies and regulatory requirements
- Participate in ongoing training to enhance product knowledge and skills
- Contribute to team goals and performance metrics
Qualifications
- No prior experience required – we provide full training
- High school diploma or equivalent (GED accepted)
- Strong verbal and written communication skills
- Basic computer proficiency and typing ability (20+ WPM)
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliability and punctuality for scheduled shifts
- Authorization to work in the United States