Job Description
Join our dynamic team at Innovate Wichita and launch your career in customer service! We're seeking motivated individuals with no prior experience to become the face of our growing organization. As an entry-level Customer Service Representative, you'll receive comprehensive training and mentorship to develop essential professional skills. Enjoy a supportive work environment with growth opportunities, competitive benefits, and the chance to make a real impact in our community. If you're a people person eager to learn and grow, this is your perfect starting point!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and service requests accurately
- Update customer records and maintain detailed documentation
- Collaborate with team members to resolve complex issues
- Participate in ongoing training to enhance product knowledge
- Contribute to improving customer experience initiatives
Qualifications
- High school diploma or equivalent (no college required)
- Zero prior experience necessary – we train from scratch!
- Strong verbal and written communication skills
- Proficient in basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn new skills
- Reliable transportation to our Wichita headquarters