Job Description
Launch your career in Fresno's growing business community! Fresno Growth Partners is seeking motivated entry-level candidates for our Customer Service Representative role. No experience required – we provide comprehensive training to help you succeed. Join our collaborative team where your growth matters, and enjoy competitive pay with benefits. Perfect for recent graduates or career changers looking to build professional skills in a supportive environment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and service requests accurately
- Document interactions in our CRM system with attention to detail
- Collaborate with team members to resolve complex customer issues
- Participate in ongoing training to enhance product knowledge
- Meet daily performance metrics for quality and efficiency
- Contribute to team initiatives for customer satisfaction improvements
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and patience
- Basic computer literacy and typing proficiency
- Positive attitude with willingness to learn
- Reliable attendance and punctuality
- Ability to work in a fast-paced team environment
- Passion for helping others succeed