Job Description
Launch your career with Capital Connect Solutions! We're hiring motivated individuals for immediate full-time Customer Service roles in Washington DC. No experience required – we provide comprehensive training to help you thrive. Join our dynamic team where your growth is our priority.
What We Offer:
- Immediate start date upon hiring
- Competitive salary plus performance bonuses
- Comprehensive benefits package (health, dental, vision)
- 401(k) with company match
- Paid training and career development programs
- Modern, collaborative workspace in downtown DC
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing issues
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics and quality standards
- Participate in ongoing training programs
- Maintain positive customer relationships
Qualifications
- High school diploma or equivalent (required)
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Basic computer literacy (Microsoft Office, email)
- No prior experience necessary – we train!
- Positive attitude and willingness to learn
- Must be authorized to work in the US