Job Description
Join our dynamic team at Tampa Bay Innovations as an Entry Level Customer Service Representative! This part-time position is perfect for students and recent graduates looking to launch their careers in a supportive environment. You'll gain valuable experience while helping clients resolve inquiries and ensuring exceptional service standards. Enjoy flexible scheduling and opportunities for professional growth in our fast-paced downtown Tampa office.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and troubleshoot service issues
- Update customer databases with accurate information
- Collaborate with team members to resolve complex cases
- Document interactions and maintain detailed records
- Adhere to company protocols and service standards
Qualifications
- High school diploma or equivalent (students welcome)
- Strong written and verbal communication skills
- Basic computer proficiency with MS Office Suite
- Ability to multitask in a fast-paced setting
- Customer-focused mindset with problem-solving aptitude
- Flexible availability including evenings/weekends
- No prior experience required (training provided)