Job Description
Start your career tomorrow with our entry-level customer service position at CareerStart Solutions! We offer weekly pay, comprehensive training, and a supportive environment for growth. Join our dynamic team in Philadelphia and gain valuable experience while helping clients resolve inquiries. Perfect for recent graduates or career changers seeking stability and advancement opportunities.
Responsibilities
- Handle inbound/outbound calls and emails to resolve customer inquiries
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex issues
- Meet weekly performance metrics for response times and resolution rates
- Participate in ongoing training to enhance product knowledge
- Maintain positive customer relationships through empathetic communication
Qualifications
- High school diploma or equivalent (college graduates encouraged)
- Basic computer proficiency with Microsoft Office Suite
- Strong verbal/written communication skills
- Ability to work flexible shifts including weekends
- No prior experience required – training provided
- Must pass background check and drug screening
- Valid work authorization in the United States