Job Description
Join our dynamic team as an Entry-Level Customer Service Representative! No prior experience is required – we provide comprehensive training to launch your career in finance. This full-time role offers competitive pay, growth opportunities, and a supportive work environment in the heart of Philadelphia. Perfect for recent graduates or career changers eager to develop professional skills in customer relations and financial services.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process transactions and resolve account issues
- Document interactions accurately in CRM systems
- Collaborate with team to improve service quality
- Adhere to compliance and security protocols
- Participate in ongoing training programs
- Support cross-functional departmental initiatives
Qualifications
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Customer-focused mindset
- Willingness to learn financial systems
- Reliable transportation to downtown office