Job Description
We are looking for a motivated Entry Level Customer Service Representative to join our growing team in Memphis, TN. If you are eager to start a career with a company that values growth and development, this is the perfect opportunity for you. No prior experience is necessary—we provide comprehensive on-the-job training.
As a representative, you will be the face of our brand, interacting with clients to ensure satisfaction and loyalty. We believe in promoting from within, offering a clear path for advancement for those who are dedicated and hardworking.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00)
- Comprehensive training program
- Opportunities for rapid career advancement
- Supportive and dynamic work environment
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues with patience and diplomacy.
- Process orders, returns, and exchanges accurately.
- Enter and update customer information into our database systems.
- Collaborate with the team to identify trends and improve service quality.
- Assist in training new hires on company policies and procedures.
Qualifications
- High school diploma or GED equivalent required.
- No prior customer service experience needed; we teach you everything.
- Strong verbal and written communication skills.
- Basic computer proficiency (typing and navigating windows).
- A positive attitude and willingness to learn.
- Ability to work in a fast-paced environment.