Job Description
Launch your career with Louisville Business Solutions! We're seeking motivated individuals with no prior experience to join our dynamic customer service team. Enjoy comprehensive training, career advancement opportunities, and a supportive work environment in the heart of Louisville.
Our competitive benefits package includes health insurance, paid time off, and retirement savings options. Perfect for recent graduates or career changers looking to build professional skills.
Responsibilities
- Handle inbound and outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in our CRM system
- Collaborate with team members to improve service quality
- Participate in ongoing training programs
- Meet performance metrics for response time and resolution rate
- Contribute to a positive team culture
Qualifications
- High school diploma or equivalent (degree preferred)
- No prior experience required - we train!
- Strong verbal and written communication skills
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Problem-solving mindset
- Reliable transportation to downtown office
- Positive attitude and team spirit