Job Description
Join our dynamic team at Memphis Healthcare Solutions as an Entry-Level Customer Service Representative! We're seeking motivated individuals to join our immediate-hire program and deliver exceptional patient experiences. No prior healthcare experience required – we provide comprehensive training. Enjoy competitive pay, benefits, and a supportive environment where your career growth is our priority. Start your journey in Memphis' thriving healthcare sector today!
Responsibilities
- Answer inbound calls and schedule patient appointments with empathy and professionalism
- Verify insurance information and maintain accurate patient records
- Resolve billing inquiries and escalate complex issues to supervisors
- Collaborate with medical teams to ensure seamless patient coordination
- Adhere to HIPAA compliance standards for data privacy
- Participate in ongoing training to enhance service skills
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving abilities
- Basic computer proficiency with MS Office suite
- Ability to multitask in a fast-paced environment
- Positive attitude and commitment to patient satisfaction
- Willingness to work flexible hours including weekends
- No prior experience necessary – training provided