Job Description
Join our award-winning team as an Entry-Level Customer Service Representative! No experience necessary – we provide comprehensive training to launch your career in telecommunications. Enjoy competitive pay, full benefits, and growth opportunities in Colorado Springs' thriving tech hub. Help customers solve problems and build connections while gaining valuable industry skills.
Why Choose Us?
- Industry-leading training program
- Health, dental, and vision insurance
- 401(k) with company match
- Tuition reimbursement
- Paid time off and holidays
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions in CRM systems
- Upsell products and services when appropriate
- Collaborate with technical support teams
- Maintain customer satisfaction metrics
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent required
- No prior experience necessary
- Strong communication skills
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Customer-focused mindset
- Reliable internet connection