Job Description
Ready to kickstart your career? Houston Growth Partners is seeking motivated individuals with no prior experience to join our dynamic team as Entry-Level Customer Service Representatives. We provide comprehensive paid training and a supportive environment where your growth is our priority. Enjoy competitive pay, benefits, and opportunities for advancement in one of America's fastest-growing cities.
What We Offer:
- Full-time position with Monday-Friday schedule
- 40 hours per week with paid overtime eligibility
- Comprehensive paid training program
- Health, dental, and vision insurance after 90 days
- 401(k) with company matching
- Paid time off and company holidays
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team to improve service processes
- Meet daily performance metrics
- Participate in weekly training sessions
- Maintain positive customer satisfaction scores
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required
- Strong communication skills (written and verbal)
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to our downtown Houston office