Job Description
Launch your career with Fresno Community Services! We're seeking motivated individuals with no prior experience to join our dynamic team as Entry-Level Customer Service Representatives. This is your chance to build professional skills while making a meaningful impact in our community. We provide comprehensive training, a supportive work environment, and opportunities for growth. If you're a quick learner with a positive attitude, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate records
- Assist clients with program enrollment and documentation
- Collaborate with team members to resolve issues efficiently
- Participate in ongoing training to enhance service skills
- Support community outreach initiatives
- Adhere to organizational policies and confidentiality standards
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent (GED accepted)
- Strong communication skills and friendly demeanor
- Basic computer literacy (MS Office Suite)
- Ability to multitask in a fast-paced setting
- Reliable transportation to our Fresno location
- Passion for helping community members
- Willingness to work flexible hours including weekends