Job Description
Join our dynamic team as an Entry-Level Customer Service Representative and start earning weekly pay! Prime Solutions Group is seeking motivated individuals to deliver exceptional support to our growing client base. This role offers rapid career advancement, comprehensive training, and a supportive work environment. Perfect for recent graduates or career changers looking to build professional experience with consistent pay cycles. Enjoy competitive benefits including health insurance, paid time off, and performance bonuses.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing and account issues using CRM systems
- Process transactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Meet weekly performance metrics for call quality and resolution time
- Participate in ongoing training to enhance product knowledge
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent required
- 0-2 years of customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office Suite
- Ability to work in a fast-paced environment
- Reliable transportation to Jacksonville office
- Positive attitude and team-oriented mindset
- Passion for helping others