Job Description
Launch your career in New Orleans' vibrant hospitality industry! Big Easy Hospitality Group is seeking enthusiastic Entry-Level Customer Service Representatives to join our dynamic team. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in one of America's most exciting cities. Perfect for recent graduates or career-changers looking to build professional skills in a supportive environment.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Manage reservation systems and process bookings accurately
- Resolve guest inquiries and concerns with empathy and efficiency
- Collaborate with cross-functional teams to ensure seamless operations
- Maintain detailed records of customer interactions and feedback
- Participate in ongoing training programs to enhance service skills
- Support marketing initiatives during peak seasons
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – training provided
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to thrive in fast-paced, team-oriented settings
- Flexible availability including weekends and holidays
- Positive attitude and willingness to learn new processes
- Valid Louisiana driver's license preferred