Job Description
Join Florida's fastest-growing customer support team! We're seeking motivated individuals with no prior experience to launch their careers in customer service. Our comprehensive training program will equip you with essential skills while supporting Florida residents with their needs. Enjoy a collaborative work environment, competitive benefits, and clear pathways for advancement within our Orlando headquarters.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and troubleshoot account issues
- Document interactions in CRM systems
- Collaborate with team to resolve complex cases
- Meet daily performance metrics
- Participate in weekly training sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Positive attitude and eagerness to learn
- Ability to work flexible hours
- Valid US work authorization
- No experience required - training provided