Job Description
Join our dynamic team in London! We're urgently hiring enthusiastic individuals with no prior experience for our Entry-Level Customer Service Representative position. This is your opportunity to launch your career in a supportive environment where we value your potential over your background. Enjoy competitive pay, comprehensive training, and a chance to work with industry leaders while making a real impact on our customers' experiences.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders, returns, and account updates efficiently
- Document customer interactions accurately in our CRM system
- Collaborate with team members to resolve complex issues
- Meet daily performance targets for call quality and resolution
- Participate in ongoing product knowledge training
Qualifications
- No prior experience required – we provide full training!
- Excellent verbal and written communication skills
- Ability to work in a fast-paced, target-driven environment
- Basic computer literacy and familiarity with Microsoft Office
- Strong problem-solving and multitasking abilities
- Positive attitude and willingness to learn new skills
- High school diploma or equivalent qualification