Job Description
Launch your career with Global Solutions Ltd! We're seeking motivated individuals for entry-level customer service roles in London. No experience required – we provide comprehensive training to help you succeed. Join our dynamic team where your growth is our priority.
As a Customer Service Representative, you'll be the face of our brand, delivering exceptional support to clients across the UK. This role offers structured career progression, competitive benefits, and a collaborative environment perfect for building foundational skills.
What we offer:
- Full-time permanent position with competitive salary
- 4-week paid training program
- Clear career advancement path
- Healthcare and pension benefits
- Modern office in Central London
Responsibilities
- Handle customer inquiries via phone, email, and live chat
- Resolve product/service issues with empathy and efficiency
- Process orders and manage customer accounts
- Document interactions and maintain accurate records
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
- Continuously develop product knowledge
Qualifications
- No prior experience required – open to graduates and career changers
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Basic computer literacy and typing proficiency
- Positive attitude and willingness to learn
- Ability to work independently and as part of a team
- High school diploma or equivalent (A-Levels accepted)