Job Description
Join our dynamic team in Detroit and launch your career with no prior experience required! Detroit Innovations Inc. is seeking motivated individuals for entry-level customer service positions. We provide comprehensive training and growth opportunities in a supportive environment. Perfect for recent graduates or career changers looking to build foundational skills in communication and problem-solving.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and service requests accurately
- Collaborate with team members to resolve complex customer issues
- Update customer records in CRM systems with precision
- Contribute to continuous improvement of customer experience
- Adhere to company policies and data security protocols
- Participate in ongoing training programs to enhance skills
Qualifications
- High school diploma or equivalent (recent graduates encouraged)
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficiency with basic computer applications
- Positive attitude and willingness to learn
- Ability to work in a fast-paced team environment
- Reliable internet connection for remote work components
- No prior experience necessary – training provided