Job Description
Launch your career in customer service with no experience required! Global Solutions Ltd. is seeking enthusiastic individuals for our full-time Entry-Level Customer Service Representative position in London. We provide comprehensive training and a supportive environment to help you thrive.
Join our dynamic team where your people skills and dedication will be valued. Enjoy competitive pay, career growth opportunities, and a collaborative workplace culture focused on excellence.
What we offer:
- Full-time position with competitive salary (£22,000 - £26,000)
- Paid training and ongoing development
- Clear career progression paths
- Comprehensive benefits package
- Modern, inclusive work environment
Ready to start your professional journey? Apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Meet performance metrics for response time and resolution
- Continuously improve product knowledge
- Uphold company service standards and brand values
Qualifications
- No prior experience necessary – we train from the ground up
- Strong communication and interpersonal skills
- Problem-solving abilities and attention to detail
- Basic computer literacy and tech-savviness
- Positive attitude and willingness to learn
- Ability to work in a fast-paced team environment
- High school diploma or equivalent required