Job Description
Launch your career with Global Solutions Ltd! We're seeking enthusiastic individuals for our full-time Customer Service Representative role in London. No prior experience is required – we provide comprehensive training to set you up for success. Join our dynamic team where your growth is our priority.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions using our CRM system
- Collaborate with team members to ensure seamless service
- Adhere to company policies and quality standards
- Continuously develop product knowledge
Qualifications
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Positive attitude and willingness to learn
- Basic computer literacy
- Ability to work in a fast-paced environment
- High school diploma or equivalent