Job Description
Join our dynamic team as an Entry-Level Customer Service Representative! No prior experience is required – we provide comprehensive paid training to launch your career. This is your opportunity to grow professionally while delivering exceptional customer experiences in a supportive environment. Our Oklahoma City-based company invests in talent through structured onboarding programs, mentorship, and continuous development opportunities. If you're a motivated individual with strong communication skills and a passion for helping others, we want to meet you!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and professionalism
- Process orders and maintain accurate customer records
- Collaborate with team members to achieve service targets
- Actively participate in ongoing training programs
- Utilize CRM systems to track interactions and resolutions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – training provided
- Exceptional verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and collaborative team spirit
- Reliability and punctuality in a fast-paced setting
- Must pass background check and drug screening