Job Description
Join our dynamic team as an Entry-Level Customer Service Representative! We're seeking motivated individuals with no prior experience to provide exceptional support to our clients. Enjoy comprehensive training, competitive benefits, and immediate start opportunities in our vibrant London office. Perfect for career changers or recent graduates looking to launch their professional journey.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve issues using our proprietary CRM system
- Document interactions accurately in customer databases
- Collaborate with team members to ensure seamless service
- Meet daily performance metrics for response times
- Participate in ongoing product knowledge training
Qualifications
- No previous experience required
- Excellent communication skills in English
- Strong problem-solving abilities
- Proficient with basic computer applications
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Valid right to work in the UK