Job Description
Join our dynamic team as an Entry-Level Customer Service Representative! We're seeking motivated individuals with no prior experience to provide exceptional support to our clients. This immediate hire opportunity offers comprehensive training and a clear career path in a fast-paced environment. Perfect for recent graduates or career changers looking to start in customer service.
Why Apply? • Competitive starting salary • Full-time position with benefits • Ongoing professional development • Immediate start date • Collaborative team culture
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and KPIs
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- No prior experience required - we train from scratch!
- Excellent communication and active listening skills
- Strong problem-solving abilities
- Proficient in basic computer applications
- Ability to work in a team environment
- Positive attitude and willingness to learn
- High school diploma or equivalent
- Right to work in the UK