Job Description
Join Our Team as an Entry Level Customer Service Representative!
We are currently looking for motivated, friendly individuals to join our growing team in Atlanta, GA. No prior experience is required—we provide comprehensive training to help you succeed. If you are looking for a stable career with growth potential, this is the perfect opportunity for you.
Why Apply?
- Competitive hourly pay ($19 - $24/hr)
- Full-time, permanent position
- Medical, Dental, and Vision insurance
- Paid training and advancement opportunities
- Modern, collaborative work environment
Responsibilities
- Handle inbound and outbound customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues efficiently to ensure high satisfaction.
- Accurately update customer information and resolve tickets in our CRM system.
- Collaborate with team members and management to improve service processes.
- Adhere to all company policies and quality standards.
Qualifications
- High school diploma or equivalent required.
- Strong verbal communication skills with a friendly and patient demeanor.
- Basic computer literacy and ability to learn new software quickly.
- Reliable internet connection and home office setup (if remote).
- Willingness to work flexible hours, including evenings and weekends.