Job Description
Join a dynamic team at Oakland Solutions Ltd, where we value our employees and offer a competitive entry-level opportunity with weekly pay. We are looking for motivated individuals to join our London-based customer service division. This is a fantastic opportunity to start your career in a supportive environment without prior experience required.
Why Join Us?
- Weekly Pay: Get paid every week, ensuring you have access to your earnings immediately.
- No Experience Required: Full training is provided to help you succeed.
- Modern Environment: Work in a state-of-the-art office in the heart of London.
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email with a professional and friendly attitude.
- Resolve customer complaints and issues efficiently to ensure high satisfaction levels.
- Document all customer interactions and account updates accurately in the CRM system.
- Assist in the onboarding and training of new team members.
- Maintain a high level of product knowledge to answer technical questions accurately.
- Collaborate with the sales team to identify upselling opportunities.
Qualifications
- GCSEs (or equivalent) in English and Maths are desirable.
- Strong verbal communication skills and a polite telephone manner.
- Ability to work well within a team and independently.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook).
- A high level of enthusiasm and a willingness to learn.
- Reliable internet connection and home office setup if remote work is applicable.